Candidates must have a minimum of five years managing a large-scale government human services project and three years serving as a Privacy Officer, demonstrating expertise in federal and state privacy regulations like HIPAA and NIST 800-53. Strong communication, facilitation skills, and the ability to lead compliance initiatives in complex environments are also required.

Your potential has a place here with TTEC’s award-winning employment experience. As a Privacy Officer working remotely in Little Rock Arkansas, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
Position Overview
We are seeking an experienced Privacy Officer to lead and oversee all privacy compliance efforts for a large-scale government human services project. The Privacy Officer will serve as the primary advisor to leadership and staff on compliance matters, ensuring a secure, confidential, and fully compliant operational environment in alignment with all applicable federal and state privacy regulations.
This role will be responsible for assessing, implementing, and enforcing privacy policies and safeguards, with particular focus on Protected Health Information (PHI) and Personally Identifiable Information (PII). While this position is not required to be onsite daily, periodic travel to the primary facility at Little Rock, Arkansas may be required for audits, training, or compliance reviews
Key Responsibilities
Develop, maintain, document, and report on the organization’s privacy program and compliance measures.
Ensure systems and operational processes comply with all current and future federal and state privacy regulations and standards.
Conduct internal privacy audits and risk assessments.
Implement safeguards to ensure data integrity, confidentiality, and protection of PHI and PII.
Lead and deliver privacy and compliance training sessions for internal staff and DHS personnel as requested.
Provide documentation and subject-matter support during external privacy audits and regulatory reviews.
Advise executive leadership and program management on privacy risks, mitigation strategies, and compliance obligations.
Integrate privacy controls seamlessly into operational and technical workflows.
Required Qualifications
Minimum five (5) years of experience managing or serving in a key leadership role on a large-scale government human services project.
Minimum three (3) years of experience serving as a Privacy Officer.
Demonstrated expertise in federal and state privacy regulations (including but not limited to HIPAA, ARC-AMPE Security, NIST 800-53 controls, and other applicable privacy frameworks).
Strong experience managing PHI and PII protection requirements.
Excellent written and verbal communication skills.
Strong facilitation skills, including small group training and formal presentations.
Ability to attend onsite review meetings as required by client.
Demonstrated ability to lead compliance initiatives in complex, regulated environments.
Preferred Certifications (Nice to Have)
Certified in Healthcare Privacy and Security (CHPS)
Certified in Cybersecurity (CC)
OffSec Certified Professional (OSCP / OSCP+)
Certified Information Privacy Professional (CIPP)
Certified Ethical Hacker (CEH)
Practical SOC Analyst Associate (PSAA)
Practical Web Pentest Associate/Professional (PWPA / PWPP)
Practical Junior Penetration Tester (PJPT)
Practical Network Penetration Tester (PNPT)
Ideal Candidate Profile
The ideal candidate is a proactive compliance leader who combines regulatory expertise with operational execution. They are comfortable advising senior stakeholders, conducting audits, training diverse teams, and ensuring sustained regulatory adherence within a government-contracted environment.
What You Can Expect
An annual incentive program
Medical, dental, and vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Tuition reimbursement and access to thousands of free online courses
Visit www.hellottecbenefits.com for more information.
The anticipated range is 125,000-135,000 annually. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength

Privacy Officer

Candidates must have a minimum of five years managing a large-scale government human services project and three years serving as a Privacy Officer, demonstrating expertise in federal and state privacy regulations like HIPAA and NIST 800-53. Strong communication, facilitation skills, and the ability to lead compliance in complex environments are also required.

Candidates must have a minimum of five years of experience managing or leading a key role on a large-scale government human services project, along with at least three years serving as a Security Officer. Required hands-on experience includes MARS-E Security, ARC-AMPE Security, NIST SP 800-53 controls, and CMS Acceptable Risk Safeguards (ARS).

Your potential has a place here with TTEC’s award-winning employment experience. As a Security Officer working remotely in Little Rock, Arkansas, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You’ll be Doing: 
Position Overview
We are seeking an experienced Security Officer to lead and oversee security compliance efforts for a large-scale government human services project. The Security Officer will serve as the primary advisor to leadership and staff on security and regulatory compliance matters, ensuring a secure and compliant operational environment in accordance with all applicable federal and state mandates.
This role is responsible for assessing, implementing, and enforcing security policies and controls, maintaining data integrity and confidentiality, and ensuring ongoing adherence to government security frameworks. While this position is not required to be onsite daily, periodic travel to the primary facility at Little Rock, Arkansas may be required for audits, training, or compliance reviews.
During a Typical Day You’ll:
Develop, maintain, document, and report on the organization’s security program and compliance posture.
Ensure systems and operational processes comply with all current and future federal and state security regulations and standards.
Conduct internal security audits, risk assessments, and control evaluations.
Implement safeguards to ensure data integrity, confidentiality, and availability.
Lead and deliver security and compliance training sessions for internal staff and client personnel as requested.
Provide documentation and subject-matter expertise during external security audits and regulatory reviews.
Advise executive leadership and program management on security risks, mitigation strategies, and regulatory obligations.
Integrate security controls into operational and technical workflows to ensure continuous compliance.
Provide expert guidance and strategic direction in the development and implementation of comprehensive security programs, policies, and procedures.
Lead the development and execution of sophisticated risk management strategies, leveraging GRC tools, risk registers, and advanced risk assessment methodologies.
Drive analysis of complex security monitoring data, generating actionable intelligence and high-level reports for both technical and executive audiences.
Effectively communicate complex cybersecurity concepts with clarity and authority to diverse audiences, from technical teams to executive leadership, maintaining a professional and influential demeanor.
Provide expert oversight and guidance across the entire cybersecurity and IT lifecycle, from secure design principles to operational security, incident triage, and proactive monitoring.
Lead the definition and assessment of complex project security plans, negotiate assessment scope at a high level, and strategically coordinate assessment logistics and rules of engagement.
Provide expert support and potentially lead critical incident response activities, including strategic triage, mitigation planning, executive communication, and in-depth post-mortem and evolutionary assessments.
Lead and oversee comprehensive vulnerability assessment programs, ensuring effective risk tracking, prioritization, and strategic mitigation efforts.
Provide expert guidance and strategic direction on security requirements for complex cloud architectures, ideally with deep experience in the cybersecurity risks associated with cloud-based Communication as a Service (CaaS) solutions.
Provide direct, expert-level guidance and champion Information Security and Compliance best practices for the secure installation and integration of system fixes, updates, and security enhancements.
Leverage your in-depth familiarity and extensive experience with HIPAA, ARC-AMPE Security, NIST 800-53 revs 4 & 5 and CSF-based control assessments to drive strategic security decisions. Apply other relevant security frameworks to strategic initiatives.
Leverage your strong analytical abilities to dissect complex security requirements and event data, developing strategic solutions and providing impactful recommendations at a principal level.
Required Qualifications
Minimum five (5) years of experience managing or serving in a key leadership role on a large-scale government human services project.
Minimum three (3) years of experience serving as a Security Officer.
Minimum four (4) years of hands-on experience with:
MARS-E Security and compliance management
ARC-AMPE Security and Privacy Standards
NIST SP 800-53 controls
CMS Acceptable Risk Safeguards (ARS)
Demonstrated expertise in federal and state security regulations and compliance frameworks.
Strong experience leading audits, risk assessments, and control implementation initiatives.
Excellent written and verbal communication skills.
Strong facilitation skills, including small group training and formal presentations.
Ability to attend onsite review meetings as required by DHS.
Preferred Certifications (Nice to Have)
ISACA Certified Information Security Manager (CISM)
Certified in Cybersecurity (CC)
OffSec Certified Professional (OSCP / OSCP+)
Certified Information Systems Security Professional (CISSP)
Certified Ethical Hacker (CEH)
Practical SOC Analyst Associate (PSAA)
Practical Web Pentest Associate/Professional (PWPA / PWPP)
Practical Junior Penetration Tester (PJPT)
Practical Network Penetration Tester (PNPT)
Ideal Candidate Profile
The ideal candidate is a proactive security compliance leader with deep experience in government-regulated environments. They are comfortable engaging senior stakeholders, interpreting regulatory frameworks, leading audit readiness efforts, and operationalizing complex security requirements within large-scale human services programs.
What You Can Expect
An annual incentive program
Medical, dental, and vision
Tax-advantaged health care accounts
Financial and income protection benefits
Paid time off (PTO) and wellness time off
Tuition reimbursement and access to thousands of free online courses
Visit www.hellottecbenefits.com for more information.
The anticipated range is 125,000-135,000 annually. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength

Information Systems Security Officer 

Candidates must meet one of two options: a Bachelor's degree in a related field plus 1 year of experience, OR a High School diploma/Operator Certification plus a minimum of 5 years of relevant experience in managing environmental systems. A valid driver's license, reliable transportation, and authorization to work in the USA are mandatory requirements.

The Water/Wastewater Project Manager provides onsite technical assistance and training to rural community infrastructure systems with water or waste disposal problems and needs in the areas of project planning, financing, utility management and administration. Communities Unlimited is one of six regional non-profit organizations that are partners in the national Rural Community Assistance Partnership (RCAP) through which these services are available in all U.S.A. and territories. 

CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time.

Currently seeking to hire a candidate in the Little Rock area. 

Education/Certification Requirements 

Option A: Bachelor’s degree in environmental sciences, social sciences, management, public administration or related field preferred and 1 year experience.  

OR 

Option B: High School diploma or Current Water or Wastewater Operator Certification and a minimum of 5 years of experience in operating and/or managing community environmental management systems. 

Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. 


Must be authorized to work in the USA. 




Experience/Skills Requirements 

 * Effectively communicate in both written and verbal formats.  
 * Deliver results in an environment with a high degree of self-directed time management and project management. 
 * Understand basic financial statements, operational and capital improvement project budgeting. 
 * Deliver high degree of accuracy with attention to detail in work products




Summary of Essential Job Duties  

 * Provide onsite technical assistance services to approximately 15-20 small communities and/or existing small water/wastewater facilities serving rural areas, to address public water supply and wastewater disposal problems in the state. 
 * Prepare and submit clear and cogent, written project narrative reports, accurately detailing technical assistance activities provided to each project community. 
 * Project reporting must be in accordance with formats and instructions provided for the CU Environmental Program and the Rural Community Assistance Partnership, and reports must be prepared and submitted in a timely manner.
 * Research, develop, and submit to local community or utility decision-makers: written reports, recommendations, feasibility studies, rate analyses etc., as necessary, to enable local communities and/or utilities to make informed decisions necessary to resolve local problems and alleviate local needs. 
 * Establish and maintain complete community project files, including but not limited to a written log of all project related activities, correspondence, reports, and working papers.
 * Organize and conduct small group meetings in project communities to assist local decision-makers on matters affecting facility development of water/wastewater facilities and/or developing solutions to existing water/waste disposal problems. 
 * Partner with Project Manager of Training to facilitate community trainings.
 * The employee shall work well under pressure, meeting multiple and sometimes competing deadlines.  The employee shall at all times demonstrate cooperative behavior with colleagues and supervisors.
 * Establish and maintain effective working relationships with federal, state and local officials involved with the regulation and financing of public water/waste disposal facilities and services.
 * Establish and maintain regular communications and work relationships, with appropriate agencies, institutions, individuals, or offices within the state in order to: (a) maintain, improve and/or expand services & scope of the Communities Unlimited Environmental program; and/or (b): improve the ability of all small, rural communities in the state to provide safe, affordable, water and waste disposal services to their residents.
 * Maintain working knowledge of and comply with corporate policies, procedure, supervisor direction and contractual compliance requirements.
 * Maintain the highest level of confidentiality and security with all information, understanding your obligations in regard to client data, community environmental system data, borrower data, payroll data, HR data, medical information, workman’s compensation data, IT data, computer passwords, email account passwords, phone lock codes, etc.  
 * Accurate and timely submission of time and expenses in compliance with CU policy and supervisor direction, understanding this record in a critical part of CU’s compliance with grants and contracts.
 * Comply with corporate branding and communication requirements and support corporate communication processes by submitting client stories, securing releases for use of client quotes/images; media capture (photos, videos, etc.) and collaborating with communications staff to promote events, loan closings, community projects and milestones and client businesses.
 * Attend CU staff meetings.
 * Represent CU at/facilitate other meetings and events as needed. 
 * Special projects and other duties may be assigned by the supervisor or program director.

 

Tools Used in Job 

Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. The use of additional software for project-related activities may be required, and training will be provided. 

Work Environment 

The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. 

 EOE

 

 




Water/Wastewater Project Manager

Candidates should have 7+ years of experience in project management within utility, construction, or engineering sectors, with proven experience managing multi-disciplinary teams. Strong communication skills and the ability to manage multiple priorities are essential.

Description
This is a remote position with the expectation of being located near Little Rock, Arkansas.
This position will offer you the opportunity to manage the execution of multiple transmission, substation and distribution projects. The position will involve coordinating with multiple internal and external departments to manage the life cycle of capital project execution.
Responsible for project execution, contract administration, planning and resource management
Take ownership for all aspects of project performance including safety, schedule, budget, reporting and client experience through entire project life cycle
Accountable for all phases of the project life cycle from initiation, planning, execution, monitoring/controlling, and close out
Manage and direct the project team to ensure accountability; mentor and coach team members
Develop and maintain a positive working relationship with client functional leads and stakeholders
Lead efforts to ensure projects are completed safely, satisfactorily, on time, and within budget
Support the reporting of key performance indicators for schedule, budget and other dashboard items
Identify and control construction risk
Recognize, identify, track and control change
Communicate and consult with appropriate stakeholders and supervisors
Prepare reports that project information in a clear and concise manner and meet client requirements
Analyze issues and provide solutions to improve results
Qualifications
We do not sponsor employees for work authorization in the U.S. for this position.
Essential skills and experience:
7+ years of experience in Project Management of Utility, Construction, Engineering, or other relevant experience
Proven experience managing multi-disciplinary teams
Experience with serving as a firm/client liaison in a support or lead role
Ability to multitask and manage multiple competing priorities is critical to success
Strong written and verbal communication skills
Ability to work in a collaborative team setting
Comfortable with approximately 10-25% domestic travel
Valued but not required skills and experience:
A BS in Construction Management, Business, Engineering, or similar degree
Engineering design experience is a plus
PMP Certification is a plus
Construction/field knowledge or experience is a plus
Award-Winning Benefits
At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.
Health & WellnessFinancial BenefitsWork-Life Balance 
Health Plans: Medical, Dental, Vision
Life & Accident Insurance
Disability Coverage
Employee Assistance Program (EAP)
Back-Up Daycare
FSA & HSA
401(k)
Pre-Tax Commuter Account
Merit Scholarship Program
Employee Discount Program
Corporate Charitable Giving Program
Tuition Assistance
First Professional Licensure Bonus
Employee Referral Bonus
Paid Annual Personal/Sick Time (PST)
Paid Vacation
Paid Holidays
Paid Parental Leave
Paid Bereavement Leave
Flexible Work Arrangements
Compensation Range
$95,840.00 - $147,870.00 
Transparency Statement
Sargent & Lundy discloses compensation ranges that comply with all local and state regulations. The total compensation package for eligible positions will include a base salary or an hourly rate and a comprehensive benefits package, reflecting our commitment to rewarding performance and supporting the overall well-being of our employees. Individuals may also be eligible to participate in our yearly discretionary bonus. 
Awards & Recognition
Equal Opportunity
Sargent & Lundy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any protected status as defined by applicable law.

Project Manager 1 - Substation & Transmission

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Project Manager 1 - Substation & Transmission

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