Candidates should have over 5 years of experience in operations, strategy, or consulting, with a strong background in project management. A deep curiosity about AI and machine learning, along with technical literacy, is also preferred.

Operations and Strategy Manager 
Our client, a rapidly growing technology company at the forefront of Artificial Intelligence (AI) and Machine Learning (ML), is seeking a high-caliber Operations & Strategy Manager to join their Public Sector Business Operations (BizOps) team. Demand from government customers for sophisticated AI/ML products, including computer vision and generative AI applications, is driving significant growth in this sector. This role is critical for enabling and accelerating that expansion.
This is a position for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you thrive on solving complex, ambiguous problems while building strong teams and relationships, we encourage you to apply.
What You Will Do
Report directly to the Head of Business Operations (BizOps) for the Public Sector.
Leverage your full business toolkit to drive results, including business analytics, strategic thinking, operational execution, project/program management, problem framing, and executive communication.
Tackle ambiguous, open-ended questions in support of high-priority outcomes, working with a broad set of stakeholders across engineering, analytics, product management, geospatial experts, and delivery.
Help mature key business processes while innovating from 0→1 on new systems; quickly develop and iterate on solutions, eventually handing them off to the appropriate team.
Craft strategies that propel public sector operations growth and organizational evolution.
Identify cross-project blind spots across customer programs and uplevel operational approaches.
Ideal Qualifications
5+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work.
3+ years of post-military experience is highly preferred.
Demonstrated experience in product, project, or program management—you can take projects from conceptual problem definition to implemented solution.
A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results.
A strong orientation towards outcomes and a history of being scrappy when it counts.
An easygoing interpersonal style and ability to work and build relationships with a wide range of people.
Experience leading small teams and managing multiple, complex work streams.
A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security.
Technical literacy (not fluency)—meaning generally able to pick up on technical/AI concepts.
Proficiency in Sheets/Excel and Slides/PPT is a must-have.
Nice to Have
MBA or relevant technical degree.
Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes.
Background in intelligence work and working with/within the U.S. government.
Previous private sector experience in computer vision, GenAI applications/agents, or similar technologies.
Active U.S. security clearance (Secret or Top Secret).
Compensation
Base Salary Range (Full-Time): $136,500 - $203,700 USD
This role is also eligible for equity-based compensation and a comprehensive benefits package.

Operations and Strategy Manager (Public Sector)

Candidates must possess over 5 years of experience in operations project management or execution-focused roles, demonstrating a proven ability to convert ambiguity into structured execution plans and workflows. Required competencies include advanced proficiency in Microsoft Excel, comfort navigating NetSuite for reporting, hands-on experience with AI productivity tools, and the ability to hold leaders accountable without formal authority.

Description
Total Warehouse is hiring a senior, execution-focused Operations Project Manager to help turn leadership direction into clear processes, accountable execution, and measurable results. The Operations Project Manager will partner closely with executive leadership to translate high-level direction into actionable workflows, mapped processes, and measurable execution plans. This role requires someone who can adapt to a direct, outcome-focused leadership style, operate effectively with ambiguity, and independently convert intent into structure.

Requirements
Own tracking and completion of operational initiatives and action items
Maintain visibility into owners, timelines, dependencies, and risks
Proactively identify gaps, delays, or misalignment and drive resolution
Act as the accountability owner ensuring leaders follow through on commitments
Map current-state operational workflows across service and operations teams
Identify inefficiencies, handoff issues, and unclear ownership
Design and document future-state workflows
Develop, maintain, and drive adoption of SOPs that are practical and actively used
Use AI tools to:
Track initiatives and action items
Summarize meetings and extract decisions
Support process documentation and workflow design
Reduce manual administrative work for operations leaders
Identify and implement AI-driven tools that free teams from low-value admin work
Prepare service leaders for weekly 1:1s with executive leadership
Build structured agendas and ensure meetings are outcome-driven
Capture decisions, action items, and next steps; ensure follow-through
Maintain organized calendars that protect time for critical initiatives
Compile and present KPI and operational reporting from NetSuite and other systems
Provide leadership with timely, accurate visibility into performance and execution progress

Required Skills and Experience:
5+ years of experience in operations project management, program management, or execution-focused roles
Proven ability to translate ambiguity into structure and execution plans
Demonstrated experience with process mapping and workflow design
Advanced proficiency in Microsoft Excel (formulas, pivot tables, data analysis)
Comfortable navigating NetSuite ERP for reporting and data extraction
Hands-on experience using AI tools for productivity, automation, and execution tracking
Minimum typing speed of 60 WPM with high accuracy
Highly organized with exceptional follow-through
Comfortable holding leaders accountable without formal authority
Strong written and verbal communication skills across leadership levels
Proactive, adaptable, and effective in a fast-paced environment
PMP certification preferred, not required
Key Performance Indicators (KPI's):
Operational initiatives and action items are consistently executed and closed on time
Processes are clearly mapped and understood across teams
SOPs are accurate, current, and actively used
AI tools measurably reduce manual administrative workload
Service leaders are consistently prepared for executive updates and 1:1s
Meetings result in clear decisions, ownership, and follow-through
Leadership has reliable visibility into execution progress and risks
Calendars are well-organized, minimizing conflicts and maximizing productivity

Operations Project Manager

Candidates should have 5+ years of experience in operations, strategy, or consulting, with a preference for 3+ years of post-military experience. A strong analytical mindset, experience in project management, and a curiosity about AI and machine learning are essential.

Operations and Strategy Manager (Public Sector)
Location: San Francisco, CA
On Site
Our client, a rapidly growing technology company at the forefront of Artificial Intelligence (AI) and Machine Learning (ML), is seeking a high-caliber Operations & Strategy Manager to join their Public Sector Business Operations (BizOps) team. Demand from government customers for sophisticated AI/ML products, including computer vision and generative AI applications, is driving significant growth in this sector. This role is critical for enabling and accelerating that expansion.
This is a position for a hard-charging generalist who combines analytical rigor and an obsessive focus on outcomes with an empathetic interpersonal style. If you thrive on solving complex, ambiguous problems while building strong teams and relationships, we encourage you to apply.
What You Will Do
Report directly to the Head of Business Operations (BizOps) for the Public Sector.
Leverage your full business toolkit to drive results, including business analytics, strategic thinking, operational execution, project/program management, problem framing, and executive communication.
Tackle ambiguous, open-ended questions in support of high-priority outcomes, working with a broad set of stakeholders across engineering, analytics, product management, geospatial experts, and delivery.
Help mature key business processes while innovating from 0→1 on new systems; quickly develop and iterate on solutions, eventually handing them off to the appropriate team.
Craft strategies that propel public sector operations growth and organizational evolution.
Identify cross-project blind spots across customer programs and uplevel operational approaches.
Ideal Qualifications
5+ years of experience in an operations, strategy, or consulting role requiring a blend of operational, strategic, and cross-functional work.
3+ years of post-military experience is highly preferred.
Demonstrated experience in product, project, or program management—you can take projects from conceptual problem definition to implemented solution.
A penchant for digging deep into data, thinking from first principles, and iterating quickly to deliver results.
A strong orientation towards outcomes and a history of being scrappy when it counts.
An easygoing interpersonal style and ability to work and build relationships with a wide range of people.
Experience leading small teams and managing multiple, complex work streams.
A deep intellectual curiosity about AI and machine learning, particularly in applications that advance national security.
Technical literacy (not fluency)—meaning generally able to pick up on technical/AI concepts.
Proficiency in Sheets/Excel and Slides/PPT is a must-have.
Nice to Have
MBA or relevant technical degree.
Experience using Python, SQL, or similar analytical tools to translate insights into actionable outcomes.
Background in intelligence work and working with/within the U.S. government.
Previous private sector experience in computer vision, GenAI applications/agents, or similar technologies.
Active U.S. security clearance (Secret or Top Secret).
Compensation
Base Salary Range (Full-Time): $151,200 - $225,750 USD
This role is also eligible for equity-based compensation and a comprehensive benefits package.

Candidates should have 5-10 years of experience in operations management and a strong understanding of operational frameworks like ITIL and Lean. Excellent communication and leadership skills are essential, along with the ability to analyze data and manage performance metrics.

Key Responsibilities

1. Operational Management

 * Lead daily operations to ensure seamless delivery of services and business processes.
 * Monitor KPIs, SLAs, and operational metrics to maintain high performance and customer satisfaction.
 * Manage incident triage, escalations, and resolution workflows.
 * Ensure compliance with organizational policies, standards, and governance models.

2. Team Leadership

 * Supervise, mentor, and support operations staff across multiple functional areas.
 * Conduct regular team meetings, performance reviews, and training sessions.
 * Foster a culture of accountability, collaboration, and continuous improvement.

3. Process Optimization

 * Identify gaps in workflows and implement process improvements.
 * Develop Standard Operating Procedures (SOPs) and operational playbooks.
 * Work with cross‑functional teams to streamline processes and reduce inefficiencies.

4. Stakeholder Collaboration

 * Act as the primary point of contact for operational issues and escalations.
 * Work closely with product owners, engineering, project managers, and leadership.
 * Translate business needs into actionable operational requirements.

5. Reporting & Governance

 * Prepare weekly/monthly operational reports, dashboards, and analytics.
 * Ensure adherence to SLAs, compliance guidelines, and quality standards.
 * Contribute to risk assessment and mitigation planning.

6. Tools & Technology Oversight

 * Oversee tooling used for operations (ticketing systems, monitoring tools, dashboards).
 * Collaborate with IT/engineering teams on system upgrades, integrations, and automation.
 * Leverage data insights from tools to improve operational efficiency.

Required Skills & Experience

Technical & Professional Skills

 * 5–10 years of experience in operations management or service delivery leadership.
 * Strong understanding of operational frameworks (ITIL, Lean, Six Sigma).
 * Experience with ticketing/ITSM tools (ServiceNow, Jira, Zendesk, Remedy).
 * Ability to analyze data, create reports, and manage performance metrics.

Soft Skills

 * Excellent communication and leadership skills.
 * Strong organizational, analytical, and problem‑solving capabilities.
 * Ability to influence and collaborate with cross-functional teams.
 * High emotional intelligence and stakeholder management skills.

Certifications (Preferred)

 * ITIL Foundation or higher
 * Lean Six Sigma (Green Belt/Black Belt)
 * PMP or similar (optional but beneficial)
 * Any domain‑specific certification (depending on the environment)

 

Nice-to-Have Experience

 * Knowledge of Agile/Scrum methodologies.
 * Experience in high-availability, high-volume operations.
 * Background in DevOps, API operations, or cloud platforms (AWS/Azure/GCP).
 * Exposure to enterprise CMS, integration platforms, or digital transformation programs.


Residency Requirements:
Candidate must be US Citizen OR Green Card to obtain Public Trust clearance and must have lived in the United States for at least three (3) out of the last five (5) years. 

Salary & Benefits Information:

 * The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
 * C-HIT offers Healthcare Benefits, Remote Working Options, Paid Time Off, PTO cash-out, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match & Profit sharing, Employee Assistance Program, Paid Holidays, and much more perks and Voluntary benefits!   
 * Employees of C-HIT shall, as an enduring obligation throughout their term of employment, adhere to all information security requirements as documented in company policies and procedures.


 C-HIT, a CMMI Maturity Level 5 company, focuses on delivering information technology and professional services to Federal and State agencies.

"C-HIT is an EOE, including disability and veterans”

Operations Lead

Candidates must have an active security clearance (Secret or higher) and at least 4 years of experience in operations, program, or project management within federal or DoD settings. A bachelor's degree or higher is required, along with strong communication and analytical skills.

Cleared Operations & Program Management Analysts, Consultants, and Managers (All levels)
Location: Various client sites | Clearance Required: Active Secret or higher
OMNI Consulting Solutions is a leading provider of strategic financial and program management solutions, helping organizations optimize resources, streamline procurement processes, and enhance operational efficiency. Our team specializes in delivering innovative, data-driven strategies tailored to federal government and commercial clients across the Air Force, Space Force, FBI, Department of Veterans Affairs, and the Defense Health Agency. We have team members in Alabama, California, Colorado, Florida, New Mexico, Northern Virginia, and Washington D.C. with more to come.
This role is intended to collect resumes for future opportunities. We encourage you to apply if your background aligns with this description, and we’ll reach out when a role becomes available that matches your skillset.


What You’ll Do:
Lead and support operational planning, program execution, and project delivery across defense and federal portfolios.
Collaborate with cross-functional teams to streamline workflows, improve outcomes, and ensure alignment with mission objectives.
Translate strategic goals into actionable plans, timelines, and performance metrics.
Engage with stakeholders, manage risk, and deliver results in fast-paced, high-visibility environments.
What You Bring:
Active security clearance (Secret or higher).
4+ years of experience in operations, program, or project management within federal or DoD settings.
Bachelor’s degree or higher
Strong communication, leadership, and organizational skills.
Strong analytical and problem-solving skills, with the ability to interpret financial data and provide actionable insights.
Proficiency in Microsoft Office Suite and financial management software is advantageous
Familiarity with federal acquisition, contracting, or logistics is a plus.
Ability to work from client’s location
U.S. citizenship required.
Travel Requirements
Travel per month may be required.
ARE WE THE ONE?
OMNI Consulting Solutions is a boutique consulting firm specializing in creating game-changing value and simple solutions for complex demands. OMNI is built on the idea that change moves the world forward and through creative and entrepreneurial leadership OMNI maintains a bold reputation within the DoD/Aerospace community and across the various other industries we support.
As an OMNI employee, you can be assured of extensive growth opportunities, inordinately competitive salary compensation packages, and the unparalleled support of the OMNI family. We are an equal-opportunity employer, and our benefits packages are designed to meet the needs of all our employees and dependents:
Medical Coverage
Dental Benefits
Vision Benefits
Life Insurance
401(k) Retirement Plan with Employer Matching
Fully Vested on Day 1 of Employment
Paid Time Off & Sick Leave
Company Sponsored Social Events
IS IT A MATCH?
We will keep your resume on file and will let you know if something matching your skills comes along.

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