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Director of Operations

Bender Insurance SolutionsHybridRoseville, CaliforniaPosted Apr 7, 2026

Compensation

$125,000 - $155,000

Type

Full-time

Location

Roseville, California

Posted

Apr 7, 2026

Requirements Summary

Candidates should have 6–10+ years of experience in operations or business leadership with a proven ability to influence without authority. The role requires a strategic thinker who can establish clear workflows and drive consistent results in a fast-moving environment.

Core Responsibilities

The Director of Operations will own operational excellence by redesigning workflows, enforcing standards, and scaling agency operations. They are responsible for aligning departments, improving systems, and driving accountability across the organization to ensure strategic goals are met.

Key Skills

Operational ExcellenceWorkflow RedesignStrategic PlanningKPI ManagementScorecard DevelopmentCross-functional AlignmentSystems OptimizationData ReportingAutomationChange ManagementAccountabilityLeadershipProcess ImprovementBusiness Scaling

Company Information

  • Industry: Insurance
  • Company Size: 51-200 employees
  • Type: Privately Held
  • Specialties: Commercial Insurance, Personal Insurance, Benefits, Alternative Risk, and Surety

Full Job Description

Description Run the Engine Behind a Growing Agency We’re not looking for someone to manage operations, we’re looking for someone to own it. This role is for a builder, a problem-solver, and a driver of execution—someone who sees inefficiencies and fixes them, who turns strategy into action, and creates accountability to results. If you love creating structure, driving clarity, and making businesses run better—you’ll thrive here. What You’ll Own: Operational Excellence Fix inefficiencies and redesign workflows Build and enforce standards Scale operations as we grow Strategy to Execution Turn priorities into results Own KPIs and scorecards Drive accountability across teams Cross-Functional Alignment Align departments (no silos) Solve operational gaps Push initiatives forward Systems & Optimization Improve systems (AMS, CRM) Strengthen reporting and data Leverage automation What Success Looks Like Teams are aligned, not siloed Priorities move forward—consistently Systems are used (and actually help) The business runs smoother and more efficiently Why Bender Insurance Solutions? Employee-owned (your impact = your value) Growing agency where you can shape how we scale Leadership that values execution, not just ideas Total Rewards Competitive Salary of $125,000 – $155,000 Competitive Bonus Commission Opportunity Comprehensive health benefits Employee Stock Ownership Plan 401K Match Flexible time off Hybrid schedule Requirements You Might Be a Fit If You… Have 6–10+ years in operations or business leadership Establish clear workflows and expectations in a fast-moving environment Can influence without authority (and actually get buy-in) Think in systems, not just tasks Drive accountability across leadership with clarity and consistency

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