Refunds & Cancellations

14-Day Money-Back Guarantee

Every paid FedUp.work plan includes a 14-day money-back guarantee. If you're not getting the value you expected, email support@fedup.work within 14 days of your initial charge and we'll refund you in full.

How to Request a Refund

1. Email support@fedup.work with the subject line “Refund request”.
2. Include the email you used to sign up and (Optionally) a quick note about how we can improve the experience.
3. Our team replies within one business day and processes the refund right away. Refunds typically appear on your statement within 3–10 business days depending on your card issuer.

After 14 Days

If you cancel after the 14-day guarantee window, your plan remains active through the end of the current billing period and future renewals are stopped. Existing charges outside the 14-day window are non-refundable.

Eligibility and Refund Timing

The guarantee applies to the first charge for a paid plan when the request reaches us within 14 calendar days of that charge. After we approve and submit a refund, your bank or card issuer controls when the credit appears. We will confirm the refund by email so you have a record of the date and amount submitted.

Renewals and Plan Changes

Paid plans renew according to the billing schedule shown at checkout until canceled. Canceling prevents the next renewal but does not remove access you have already paid for. If you believe a renewal was charged after you canceled, contact support with the account email and charge date so we can investigate promptly.

Subscription Management

You can cancel anytime from your account dashboard or by contacting support. If you need help with your subscription, email us and we'll take care of the update for you.

Still have questions?

We're here to help. Reach out to support@fedup.workand we'll make sure you're taken care of.